Shipping
Policy.

How Wearvant Handles Delivery.

This Shipping Policy applies to orders placed directly through wearvant.shop.

Wearvant is operated by Guangzhou Shangfeng Innovation Technology Co., Ltd. and sells smart eyewear and related consumer products to customers through our online store.

This Policy explains:

• Order-processing time.
• Estimated delivery time.
• Available shipping methods.
• Shipping charges.
• Tracking information.
• Customs and import requirements.
• Address changes.
• Delayed, lost, or damaged shipments.
• Delivery-related customer responsibilities.

Preparing Your Order for Shipment.

Most Wearvant orders are processed within 1–3 business days after payment has been successfully confirmed.

Processing may include:

Business days normally exclude weekends and public holidays applicable to the relevant fulfillment or logistics operation.

During major holidays, promotional events, unusually high order volumes, or operational disruptions, processing may occasionally require additional time.

Transit Begins After Dispatch.

Carrier transit time begins after the parcel has been dispatched.

These estimates do not include the normal 1–3 business day order-processing period.

Some destinations may require additional time because of customs, regional carrier networks, remote-area transportation, local delivery conditions, or other circumstances outside Wearvant's direct control.

Available Delivery Options.

Shipping options depend on the destination, product, package size, available logistics routes, and carrier services.

Depending on your order, available methods may include:

If only one shipping method is available for your destination or product, that available method may be shown automatically during checkout.

The shipping method and fee displayed during checkout form part of the order information you review before completing payment.

Shipping Fees Before Payment.

Where shipping charges apply, the applicable shipping fee should be displayed during checkout before you complete your purchase.

Shipping cost may depend on factors such as:

• Destination country or region.
• Selected shipping service.
• Package size and weight.
• Product type.
• Available carrier or logistics route.
• Promotional shipping offers where applicable.

If free shipping applies to your order, it should be reflected in the applicable checkout or shipping information.

Check Your Address Before Ordering.

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully check:

• Recipient name.
• Street address.
• Apartment, unit, suite, or building number.
• City.
• State, province, or region.
• Postal or ZIP code.
• Country.
• Telephone number where required for delivery.

An incomplete or incorrect address may cause delivery delays, failed delivery, parcel return, or additional shipping costs.

Need to Change Your Delivery Address?

Contact Wearvant as soon as possible if you notice an address error after placing your order.

Carrier-requested address changes may not be available in every country and may result in additional carrier fees.

International Shipping and Customs.

International orders may be reviewed by customs or other government authorities in the destination country or region.

Depending on local rules, shipments may be subject to:

• Import duties.
• VAT or GST.
• Import taxes.
• Customs processing fees.
• Carrier brokerage or handling charges.

Unless checkout or the applicable order information expressly states that these charges are included, government-imposed import charges may be payable by the recipient.

Customs requirements and thresholds vary significantly by country and may change without notice.

Why an Order May Take Longer.

Most parcels arrive within the estimated delivery period, but delays can occasionally occur.

A delay does not automatically mean the shipment is lost.

If your tracking has not updated for an unusually long period or the parcel is substantially beyond its estimated delivery window, please contact us so we can review the shipment information and assist where reasonably possible.

If a Parcel Appears to Be Lost.

If tracking stops updating for an extended period or the carrier indicates that a shipment may be lost, please contact Wearvant.

We may:

• Review the tracking history.
• Confirm the delivery address.
• Request additional information from you.
• Contact or open an inquiry with the carrier or logistics provider.
• Allow reasonable time for the carrier investigation.

If a parcel is confirmed lost before successful delivery, we will review an appropriate resolution, which may include replacement or refund depending on the circumstances and applicable law.

First Check the Delivery Location.

If tracking shows “Delivered” but you cannot locate the parcel, please first check:

• Other household members.
• Reception, concierge, or building management.
• Mailbox or parcel locker.
• Porch, side entrance, garage, or other safe locations.
• Nearby neighbors if appropriate.
• The carrier's delivery details or proof of delivery.

Some carriers mark a parcel delivered shortly before final physical delivery, so allowing a short additional period may occasionally resolve the issue.

If the package remains missing, contact both the carrier and Wearvant. We will review available delivery evidence and assist with reasonable next steps.

When a Carrier Cannot Deliver.

A parcel may be considered undeliverable for reasons such as:

• Incorrect or incomplete address.
• Missing apartment or unit number.
• Recipient unavailable after required delivery attempts.
• Carrier unable to access the delivery location.
• Recipient failed to collect the parcel.
• Required customs or delivery information was not provided.

If a parcel is returned to sender, contact us. We will review the reason for return and available options.

If the failed delivery resulted from incorrect information supplied by the customer or failure to collect the parcel, reasonable reshipping costs may be payable before the order can be sent again.

Where a delivery failure results from Wearvant's confirmed fulfillment error, we will provide an appropriate remedy without charging the customer for our error.

If a Shipment Is Refused.

If you no longer want an order, please contact Wearvant instead of automatically refusing delivery.

Refused packages can create additional carrier, customs, storage, or return-shipping charges.

If a parcel is refused and returned to us, any refund will be reviewed under our Return & Refund Policy and applicable consumer law.

Where legally permitted, reasonable shipping or carrier charges directly resulting from an unauthorized refusal may affect the refundable amount.

One Order May Arrive in More Than One Parcel.

In some circumstances, an order containing multiple products may be shipped in more than one package.

If this occurs:

• Packages may have separate tracking numbers.
• Packages may be delivered on different days.
• One parcel arriving first does not necessarily mean an item is missing.
• Tracking information should be reviewed for each available shipment.

If you believe part of an order remains missing after all associated parcels are marked delivered, contact customer support.

Some Locations Require Additional Delivery Time.

Certain remote, island, rural, military, restricted, or difficult-to-service locations may have limited carrier availability.

Depending on destination:

• Transit time may be longer.
• Express shipping may not be available.
• Additional local carrier handling may be required.
• PO Box or parcel-locker delivery may depend on the carrier.

If we cannot reasonably ship to the address provided, we may contact you to request another valid address or cancel and refund the affected order.

Records Used to Review Delivery Issues.

When investigating a delivery issue, we may review reasonable records associated with the shipment.

These may include:

• Order number.
• Shipping address.
• Carrier name.
• Tracking number.
• Tracking scans.
• Delivery date and time.
• Carrier delivery confirmation.
• Available proof-of-delivery information.
• Customer communications.
• Photos supplied for damaged-package claims.

These records help determine the appropriate resolution for delayed, missing, damaged, or disputed shipments.

Your Legal Rights Remain Protected.

Different countries and regions may provide consumers with mandatory legal rights concerning delivery, non-delivery, damaged goods, refunds, product conformity, and other ecommerce matters.

Nothing in this Shipping Policy is intended to exclude, restrict, or waive a consumer right that cannot legally be excluded, restricted, or waived.

Changes to Our Shipping Policy.

We may update this Shipping Policy to reflect changes in carrier availability, shipping routes, delivery estimates, operational processes, or legal requirements.

Updated versions will be published on this page.

The shipping terms applicable to an existing order will generally be those in effect when the order was placed, except where another treatment is required by law or is more favorable to the customer.

Last Updated: September 7, 2026